What is Business Texting and what are its Features and Benefits


Using the services of SMS for business in also known as business texting. It is a mechanism which allows you to receive and send text messages using your business phone number, instead your personal one.

The method of business texting have become very popular over the years, and it yields a wide range of different types of benefits as well. Here are some of the purposes which can be achieved with the help of this method

  • Providing quick updates and information to the customers
  • Confirming appointments
  • Replying back to different people with the same number which you use to carry out business communication.
  • Besides, it can also be used to facilitate instant reply to the callers.

These days, there are many service providers available, who are offering free business messaging services. If you are looking for one, in that case, run a search over the internet. You will find many.

What are the Features of Business Texting?

When it comes to business texting, it comes has a wide range of different types of features to offer. Here is a brief insight into some of them

  • Landline Texting: This feature enable you to use the existing landline number for sending and receiving SMS. It allows more advanced security and convenience
  • Private Comment: It allows you to make decisions quickly as it allows in line discussions within the messages of the customers
  • Shared Inbox: You would be able to share a particular message among all your team members and also reply using a shared inbox.

Apart from these, there are various other kinds of useful feature which this particular mechanism has to offer. It is being used all over the world by companies to facilitate the process of communication with customers. Besides, the fact that it is also much more cost effective, makes it a very popular and easy-to-use method.

How it works?

When it comes to the methodology of this mechanism, it is very easy and simple. Here is a brief insight.

  • You need to download the free Android or IOS application
  • You need to approve the list of your clients who you wish to give access to
  • You star communicating.

The entire process takes these three simple steps. It is one of the easiest and most convenient ways of carrying out business communication. Do some research over the internet, to find out more details.